In a year of transition, the value of foresight has never been more clear. Simply put, the businesses that invested in new technologies and ways of working are responding swiftly to changing market conditions, better serving their customers and employees, and creating products and services that are more proactive, more human, and more connected than ever before.

In partnership with Capital One, The Verge presents Tech and The New Normal, a series on the technology ecosystem that’s enabling our collective pivot toward the future. From the cloud computing that streamlined our overnight shift to working from home to the artificial intelligence that’s fueling businesses to respond quickly to customer needs.

These are the drivers of reinvention and collaboration that guide a new way forward for us all.